同事反应说双击无法打开邮件，试着建立一份新的profile情况依旧，故估计是用户电脑的问题，这种情况之前没有见过，遂尝试google，发现有个解决方案，首先尝试outlook安全模式：

Open Outlook in safe mode and check. Follow the steps listed below to open Outlook in safe mode::

· Close Outlook.

· Click on Start< All Programs< Accessories< Run

· In Run window and type outlook /safe

Note: There is a space between 'outlook' and '/'.


竟然可以正常打开，于是接着尝试如下步骤：


1) Click on start< Control Panel.

2) Under Control Panel click on Display.

3) Choose the option Change display settings.

4) Disable the second monitor.