SELECT
a.consume_code consumeCode,
p.serv_order_code servOrderCode,
p.status_datetime exOrderDate,
f.user_name userName,
h.hf_date hfDate,
CASE
WHEN (
unix_timestamp(h.hf_date) - unix_timestamp(p.status_datetime)
) / 60 > 120 THEN
1
ELSE
0
END isfalg,
CASE
WHEN (
unix_timestamp(h.hf_date) - unix_timestamp(p.status_datetime)
) / 60 > 120 THEN
round(
(
(
unix_timestamp(h.hf_date) - unix_timestamp(p.status_datetime)
) / 60
) - 120
)
ELSE
0
END intime
FROM
rs_sale_order_base a
INNER JOIN hf_info h ON a.consume_code = h.consume_code
LEFT JOIN rs_order_plat_serial p ON p.order_code = a.consume_code
LEFT JOIN ru_staff_op f ON f.op_id = h.hf_staff_id
WHERE
p.plat_status = 'P0I'
AND p.order_type = '1'
AND a.is_hf_flag = '1'
ORDER BY
h.hf_date DESC；
本示列查询客服信息如果在签到日期和客服回访时间相减，如果时间相减在二个小时之内，表示为及时，否则为不及时，不及时超出的时间是多少。
