自本年五月(2020年)起,很多开发者陆续收到一种全新的邮件,邮件内容如下,虽说这是APP被拒了,但是又没说明确的违规条款,这也是继2019年账号审查之后的又一大幺蛾子!苹果只说需要更多的时间来审核APP,这并不涉及开发者账号,这也算的万幸了(如果接到过苹果账号审核邮件的朋友,看到这个邮件应该会送一口气)。账号审查已结束。但是又迎来了新的坑,被卡审了!最终历时14天,终于上架成功。

时间节点为:

  • 2020年5月30日1:01提审,状态为:正在等待审核
  • 202年5月30日8:22进入“正在审核”状态
  • 202年5月30日10:07分被拒,提示需要更多时间来审核
  • 202年5月30日12点前后通过开发者网站联系Apple,询问是何原因被拒,秒回邮件(下边贴的有邮件内容)
  • 2020年6月3日凌晨4:36收到邮件:让耐心等待
  • 2020年6月5日17:25分收到邮件,账号审查结束,APP进入“正在审核状态”
  • 2020年6月8日8:59分,手动撤销审核的IPA
  • 2020年6月8日14:55分,提交审核,进入正在等待审核状态
  • 2020年6月9日1:59分进入“正在审核”
  • 2020年6月9日20:56分,再次手动撤销IPA,并重新构件版本
  • 2020年6月9日20:57分,提审,并进入等待审核状态
  • 2020年6月10日6:04分,进入“正在审核”
  • 2020年6月12日6:35分,因截图素材有问题,被拒,修改后回复邮件等待审核
  • 2020年6月12日23:00分进入正在审核状态
  • 2020年6月12日23:12分审核通过
  • 此贴终结

发件人 Apple

  • Other - Other

Hello,

The review of your app is taking longer than expected. Once we have completed our review, we will notify you via Resolution Center.

If you would like to inquire about the status of this review, you may file a request via the Apple Developer Contact Us page.

Best regards,

App Store Review 

ios 延迟审核 正在审核 ios审核的时间是几点开始_app

经过调查分析,收到此邮件的APP,绝大多数都是有接入广告类的SDK,比如字节跳动的穿山甲,比如腾讯的流量汇,再比如谷歌的Admob,当然,也并不绝对,有一些开发者表示他们并没有接入过此类SDK,但也收到了这封邮件。

本人收到邮件后也联系过苹果,秒收回复邮件如下:

Thanks for contacting us.

Please do not reply to this automated-email response.

Your request has been received and is being reviewed by our support staff. Please note that all requests are responded to in the order they are received. While we cannot respond to every app submission inquiry, if we encounter any issues or need additional information we will contact you.

If you want to check the status of your application, visit App Store Connect:
https://appstoreconnect.apple.com

For answers to the most frequently asked questions, please read the information below or visit our FAQ:
https://developer.apple.com/support/app-review/

How long will it take for my application to be reviewed after it is submitted?

Each app submitted to Apple has different capabilities, features, and complexity, which means that individual review times vary. After the application review process has been completed, you will receive an email notification.

If I “developer reject” a binary and upload a new one does it impact the review time for my submission?

If you reject a binary and upload a new one, the application review process starts from the beginning and will go to Waiting for Review. We strongly recommend that any quality assurance testing is performed prior to submitting the app.
We look forward to helping resolve your concerns.
Best regards,
App Store Review

在此反馈邮件中可以得知以下信息:

  1. APP还在审核或者等待审核中;
  2. Apple 建议不要重新提交审核,因为这会让APP的审核从头排队,也就是重新提审只会让审核时间更长;
  3. 不用做任何操作,等着就行,有结果的话Apple 会在ITunes Connect的Resolutioncenter中邮件告知

 

另外,也从一些大佬的博客中印证了上边的信息:

ios 延迟审核 正在审核 ios审核的时间是几点开始_App_02

另外,本人于2020年6月3日凌晨4:36收到一封邮件,内容如下:

Hello,

Thank you for contacting App Store Review regarding the recent notice that you have received for your app, “******APP名字****”

I understand your concern regarding the extended review time of your app. However, we still need additional time for review.

No action has been taken against your app at this time, and I have escalated your request to the appropriate internal team. After we complete your app’s review, we will notify you via Resolution Center of any next steps.

I hope this information is beneficial moving forward. Thank you for your continued patience throughout the review process.

When contacting us, please reference case number 案例号.

Best regards,

Ishmiah
App Store Review

基本上也还是让耐心地等待

本人账号于2020年6月5日17:25已结束等待,正在审核中!收到邮件如下:

Hello,

We are writing to let you know that we have completed our investigation of your Apple Developer Program account. You may now submit apps for review, and we will continue with the review of this app. If we find any issues during our review, we will communicate them via Resolution Center. Otherwise, your app will be approved.

Please note that all apps submitted to the App Store are reviewed against the App Store Review Guidelines, including the Developer Code of Conduct.

You can avoid future investigations by ensuring your apps don't attempt to mislead or harm customers or undermine the review process. Be sure to review the App Store Review Guidelines and read the Developer Code of Conduct so you understand our requirements prior to submitting any apps for review.

Best regards,

App Store Review

然而,这并不是结束,而是一个新(坑)的开始!

事情是这样的,自收到账号审核结束的邮件之后,本人的APP就进入“正在审核”状态,犹记得当时怀着忐忑的心在等审核结果(其实本人并不担心,因为这个APP是全新设计的,代码是自己写的,之所有忐忑是因为本人在APP中注入的admob模块),开始审核后的第二天,依然是“正在审核”,这就有点意思了,我当时就在想这是巧合吧,毕竟卡在“正在审核”的情况很少见,且相信苹果不会这么故意卡的吧,毕竟没有什么理由嘛,这只是我的想法。接着到了第三天,依然是正在审核,莫非是进入黑盒子了?于是撤销了正在审核的IPA,重新打包提审,当天晚上就进入了“正在审核”,第二天依然没变化,依旧是“正在审核”,这下就有意思了,本人又在反思,是我选择的广告标识符用途有问题(选择的是第三项,进行广告关联)?不应该呢,之前都是这么选的;于是又重新打包提审,这次广告标识符选择的第一项:在APP中投放广告;结果依然是卡在了“正在审核”中,有图为证:

ios 延迟审核 正在审核 ios审核的时间是几点开始_app_03

之前审核都是秒通过的,有图为证:

ios 延迟审核 正在审核 ios审核的时间是几点开始_app_04

 

这次等了两天后就开始审核了

ios 延迟审核 正在审核 ios审核的时间是几点开始_ios 延迟审核 正在审核_05

 

最终结论:

  • 收到“Other-Other”邮件后不要在对此APP进行操作,耐心等待即可,切记不要重新提审!
  • 一般会在一周左右的时间完成对账号的审查,但也有网友反映等待十天仍没有完成的情况
  • 账号审查结束后有邮件通知,并且APP的状态自动有被拒绝转为正在审核
  • 如果APP被卡“正在审核”,可以撤销重提试一下,如果还是卡在正在审核,就不要再做任何操作了,最好耐心等待!
  • 多关注邮箱,有任何动静基本上都会通过邮件告知的!

有问题可以在评论区讨论,本人收到这封邮件的时间为2020年5月30日上午10:00,最终APP上线时间为2020年6月12日23:12分!