Oracle database connection problem

PROBLEM

REDISCOVERY

To verify whether you are hitting this problem, verify whether the Oracle instance is configured for Multithreaded Server (MTS). If the Oracle instance is not configured for MTS, you are probably encountering a different problem. Otherwise, continue. Try forcing the JDBC connection to use a dedicated server instead of a shared server. This can be accomplished in several ways. For JDBC OCI or Thin, this can be done by reconfiguring the server for dedicated connections only. This approach, however, may not be feasible in many cases. In such cases, the following options apply: For JDBC OCI:

For JDBC Thin: You must specify a full name-value pair connect string (the same as it might appear in the tnsnames.ora file) instead of the short JDBC Thin syntax. For example, instead of

If the connection works fine after having made these changes, it is very likely that this is the problem you are encountering. In this case, one last test will help to verify this fact. Log into the remote host on which the Oracle instance is running and execute the appropriate command to determine what the server 'thinks' its hostname is (i.e. the name that was configured when the server was installed and configured). For example, on a Unix host the 'hostname' command can be used for this purpose. Using the name displayed (e.g. by the hostname command), exactly as it appeared (i.e. if the output from the hostname command had the domain name included, then include it), return to the client which was unable to connect and try pinging the server. NOTE: It is critical that you attempt to ping the server using EXACTLY the same hostname you got from the server. If you are unable to ping the server via this hostname, then you almost certainly hitting this problem. If not, this may be a new issue, but at least you will have found a workaround (i.e. use a dedicated connection).

EXPLANATION

To understand why this problem occurs, one must first understand the differences in how the listener handles connections to shared servers versus dedicated servers. When connecting to a dedicated server, the client connects to the listener (via hostname or IP address). The listener then spawns a dedicated server process and hands off the socket used to accept the client connection to that server. The client and server then start communicating via the endpoints established by the initial connection. NOTE: There is only one connection in this case. When connecting to a shared server, the initial client connection to the listener is the same. However, with MTS, there is no need to spawn a new server process; a pool of shared processes already exists. Also, clients do not communicate directly with the server processes in MTS; rather, they communicate with a dispatcher. For this reason, when setting up an MTS connection, the listener sends a redirect message back to the client asking the client to close the connection to the listener and connect to a dispatcher. The information in this message includes the hostname and a port number for the appropriate dispatcher. The redirect message will ALWAYS specify a hostname, even if the client initially provided an IP address. If, for any reason, the hostname provided to the listener (e.g. by the 'hostname' or another command) doesn't agree with the hostname by which the server is known on the client, the connection fails. On the other hand, if "(SERVER=DEDICATED)" already appears in the TNS connect string in tnsnames.ora or if "use_dedicated_server=ON" already appears in the sqlnet.ora file, you may find that SQL*Plus and/or JDBC OCI work fine, while JDBC Thin fails.

SOLUTION

Obviously, one solution is to use dedicated servers. However, this may not always be feasible. The key is to make sure the hostname on both the client and server agree. This can be accomplished by reconfiguring either the client or the server, but there are things to be aware of in both cases. If the server is configured to return a different hostname, then it is possible that other clients which used to work will now fail. In some cases, it may not be feasible to reconfigure the client. For example, if the server version of the hostname does not include the domain, you would need to remove the domain portion of the hostname on the client; but, if the client needs to connect to more than one server with the same base name in different domains, this may not be possible, as the hostname may be ambiguous