How to hide reference variable (Information icon) on Catalog items in Service portal

Description

In OOB instance, sc_cat_item page loads the SC catalog item widget which shows the variables of the catalog items. If the requirement is to hide the information icon on reference field variables on the SC Catalog Item widget then CSS to be applied on the sc_cat_item page.

Instructions

1. To hide the reference field Information icon in whole pages.

Navigate to sp_page.list and open sc_cat_item page

Add below code in CSS field of the page 

• The configuration is applicable for all users(including admin), there is no method to apply the logic based on user role.

2. To hide the reference field Information icon for specific field.

1. Open Browser Developer Tools via F12
2. Use the element selector and click on icon
3. In the elements tab locate and copy the value of the HTML attribute from SPAN tag two levels above BUTTON tag

1. Hold SHIFT and right click anywhere on the page
2. Click on "Instance in Page Editor

1. In the CSS field add the above CSS code (replace "sp_formfield_reference_hiring_manager" with your ID value)
2. Save and then reload portal page