Oracle Premier、Extended、Sustaining Support的区别可以参考下表:
Key Features | PremierSupport | ExtendedSupport | SustainingSupport |
Major Product and TechnologyReleases | |||
Technical Support | |||
Access to Knowledge Base | |||
Updates and Fixes | Pre-existing | ||
Security Alerts | Pre-existing | ||
Critical Patch Updates | Pre-existing | ||
Tax, Legal, and Regulatory Updates | Pre-existing | ||
Upgrade Tools/Scripts | Pre-existing | ||
Certification with most existingOracle products | |||
Certification with most existingthird-party products/versions | |||
Certification with most newthird-party products/versions | |||
Certification with most newOracle products |
更详细的关于各类软件的详细规定可以参考以下文档： http://www.oracle.com/us/support/library/057419.pdf http://www.oracle.com/us/support/library/tsp-soc-069318.pdf
