开源项目

企业基本内容管理 alfresco

http://www.alfresco.com/ 

有中文包,win32版本

Alfresco is a Free/Libre enterprise content management system for Microsoft Windows and Unix-like operating systems. Alfresco comes in two flavours.[5] Alfresco Community Edition is free software...................

http://en.wikipedia.org/wiki/Alfresco_(software)

IT Service Management,IT服务管理

1/ONEcmdb

 OneCMDB is a CMDB aimed at small and medium sized businesses. OneCMDB can be used as a stand-alone CMDB to keep track of software and hardware assets and their relations. ...

http://www.onecmdb.org/wiki/index.php?title=Main_Page

For win32

2/OTRS Open Technology Real Service

http://otrs.org/

OTRS Help Desk  组件,无win32版本

In order to use OTRS ITSM, you must have a working OTRS Help Desk. The version of OTRS ITSM that can then be installed is dependent upon your Help Desk version. Please use the table below to select the proper version of OTRS ITSM.