E-mail is an electronic system for sending and receiving messagesand files over a computer network.Compared to the phone or paper-baseddocuments,e-mail is still relatively new in the workplace.When you are usinge-mail,here are a few guidelines to keep in mind:
* E-mail is increasing used for professional purposes.
* E-mail is a form of public communication.
* E-mail is increasingly formal.
* E-mail standards and conventions are still being formed.
2.Basic Features of E-Mail
An e-mail is formatted similarly to a memo.Typical e-mail messageswill have a header and body.They also have additional features like attachmentsand signatures.
Here is where you type the e-mail address of the person to whomyou are sending the e-mail.You can put multiple address on this line,allowingyou to send your message to many people.
cc and bcc lines.
They are used to copy the message to people who are not theprimary reader,like your supervisors or others who might be interested in yourconversation.The cc line shows your message's recipient that others arereceiving copies of the message too.The bcc the ("blind cc") allowsyou to copy your messages to others without anyone else knowing.
It signals the topic of the e-mail.Usually a small phrase isused.If the message is a response to a prior message,e-mail programs usuallyautomatically insert a "Re:" into the subject line.If the message isbeing forwareded,a "Fwd:" is inserted in the subject line.
It signals whether there are any additional files,pictures,orprograms attached to the e-mail message.You can attach whole documents createdon your word processor,spreadsheet program,or presentation software.An attacheddocument retains its original formatting and can be downloaded right to thereader's computer.
After the header,the message area is where you can type yourcomments to your readers.It should have a clear introduction,body,andconclusion.